1 Explanation of our Offer
We take the protection of your privacy seriously. Your data are handled confidentially and in accordance with the applicable data-protection legislation.
The services offered on this website are aimed exclusively at people in Switzerland.
This website can generally be used without your having to register or provide any information. Data such as the web pages called up, the names of the retrieved files, the date, the time, and the IP address of the requesting device are stored on the server for statistical purposes and for the optimization of the website. These data are not combined with data from other sources. We reserve the right to subsequently review these data if we should have any specific reason to suspect unlawful use. Together with our hosting provider, we apply the latest technology to ensure that stored data are protected against misuse.
You can send messages anonymously using the report form. Your information will be forwarded to the responsible criminal investigation authorities. You can voluntarily provide us with personal data such as your name, address, or e-mail address, for instance, to contact us or within the framework of advice. Such data will not be forwarded to third parties without your consent.
We have no influence over external web pages to which we provide links. We therefore cannot guarantee that the information on these pages is correct or that they are free of malware (e.g. viruses). Information and services provided by linked websites or web services are the exclusive responsibility of the relevant third parties. Any responsibility for such websites or web services is rejected.
2 Contact Addresses
The following two foundations are responsible for processing personal data:
Kinderschutz Schweiz
Schloesslistrasse 9a
CH-3008 Berne
Telephone: +41 31 384 29 29
E-mail:
Guido Fluri Foundation
Schulhausstrasse 10
CH-6330 Cham
E-mail:
3 Personal Data and the Purposes for Which we Process Them
If you send us inquiries via our contact form, the information you provide on the form, including the contact data you provide therein (your telephone number is obligatory, your first name, surname and e-mail address are optional), is stored by us for the purpose of processing the inquiry and handling any follow-up questions. The same applies to any other contact with us, as a consequence of which not only the content of the message but also your e-mail address, telephone number, or – in the case of a chat interaction – your IP address is processed. Initial inquiries are responded to by the Stiftung Kinderschutz Schweiz (Swiss Child Protection Foundation), which may transfer them to third parties or for advice from the Guido Fluri Foundation.
We do not pass on your data to third parties without your explicit consent.
If you make a donation to us, we process your name, address, and e-mail address so we can send you confirmation. Information sent to us by your bank, especially regarding the size of the donation, is also processed by us and our bank.
We process personal data for as long as necessary for the relevant purpose or purposes, or as required by law. When no further processing is required, personal data is anonymized or deleted.
4 Rights of Data Subjects
The people whose data we process have a number of rights. These include the right of information and the rights to rectification, deletion, and blocking of processed personal data.
The people whose data we process may withdraw their granted consent at any time with future effect, and may refuse the processing of their personal data at any time.
The people whose data we process also have the right to complain to a responsible supervisory authority. The supervisory authority responsible for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
5 Data Security
We take suitable technical and organizational measures to ensure data security in a manner appropriate to the relevant risk. Access to our website is via an encrypted pathway (SSL/TSL and especially using the Hypertext Transfer Protocol Secure, HTTPS). However, we cannot guarantee absolute data security. We are therefore pointing out that data transmission over the internet may be impacted by security loopholes. It is impossible to fully protect such data against access by third parties.
6 Use of the Website
6.1 Cookies
We employ cookies on our website to enable use of the site and to obtain pointers on how we could improve our services.
Cookies are files that are downloaded to your computer or mobile device when you visit a web page or use an app. We employ what are known as session cookies to enable you to use certain functions. These can be temporarily stored on your browser. Session cookies are automatically deleted when the browser is closed.
Cookies can be deactivated, either partially or completely, or deleted at any time in the browser settings. However, not all aspects of our website are available without cookies.
In addition to the essential cookies required for operation, we also use functional cookies that make visiting our website a more pleasant experience. To this end we use jsDelivr, an open-source content delivery network.
6.2 Digital Infrastructure and Server Logfiles
We use the hosting services of the Swiss company Metanet.
Whenever someone accesses our website, we may collect the following data if they are sent to our server infrastructure by the visitor's browser or if they can be determined by our web server: the date and time; internet protocol (IP) address; access status (HTTP status code); operating system, including the user interface and version; the browser, including the language and version; the individual sub-pages accessed on our website, including the volume of transferred data; as well as the last web page accessed in the same browser window.
This information, which may also constitute personal data – e.g. the IP address – is stored by us in server logfiles. The information is required to make our website permanently and reliably available, as well as to guarantee data security and thus especially to protect personal data. The data collected in this way are used only for statistical analysis and to improve the website. These data are not combined with data from other sources. We reserve the right to subsequently review these data if we should have any specific reason to suspect unlawful use.
7 Friendly Analytics
We employ Friendly Analytics to analyze the use and reach of our website. Friendly Analytics is a service of Friendly GmbH in Switzerland. The data stored by Friendly Analytics cannot be associated with a specific individual, and thus do not constitute personal data. Friendly Analytics thus enables web tracking without processing and storing personal data or setting cookies. All collected and processed data are stored in Switzerland by Friendly Analytics at providers based in Switzerland. Information about the type, extent and purpose of data processing can be found in the Friendly Analytics Privacy Policy.
8 IT and Communication Services
The personal data and metadata communicated to us via our contact form, chat, e-mail or teleconference / video conference calls are also processed by the relevant providers. Electronically stored data are also processed by our server providers. Our external IT service providers may also have access to personal data. Such data are generally processed in Switzerland; however, it is possible that a service provider and especially also its employees may gain knowledge of personal data outside Switzerland or even outside the EU/EEA. If, in exceptional circumstances, data are transferred to countries that do not have appropriate data protection, this is ensured through the use of standard data-protection clauses.
